News, Sports, Weather, Traffic and the Best of SF
Note: This is an opinion blog. I am not a Customer Support or Customer Success Executive or am I trying to pass myself off as an expert. I do have fifteen years of Customer Support experience including the last eight years in SaaS Support. During that time I learned a lot about different Support methodologies, some successful and some failures. This blog is to share my opinions regarding those I believe are required to succeed and receive feedback to make intelligent decisions based industry standards to help improve my Support team.
A Top football blog by an up and coming analyst
Behind the scenes access into the world of Sunday Night Football
Basketball - NBC Sports
ProFootballTalk on NBCSports.com
Baseball. Baseball. And then a bit more baseball.
When watching Broadcasters and 'Color Commentators' calling games, do you feel like you can do a better job? I do!